Compliance & Certifications

Our certifications are not wall decorations.

Every certification we hold is audited annually by an independent third party. They represent the way we actually work, not a set of promises we made once and moved on from. When you engage CloudX IT Services Limited, you are engaging an organisation where quality management, information security, and service delivery are managed processes with owners, metrics, and improvement cycles.

For clients in regulated industries such as banking, insurance, healthcare, and government, this matters enormously. It means your own compliance, audit, and procurement teams can sign off on us quickly.

Compliance documentation and audit materials reviewed on a desk.
ISO aligned Certified operating discipline across quality, security, and service delivery.
ISO 9001

Quality management embedded throughout delivery.

ISO 27001

Information security controls with independent verification.

ISO 20000

Service delivery discipline backed by managed processes.

Illustration representing ISO 9001 quality management.

ISO 9001:2015 - Quality Management System

Our entire delivery process, from requirements capture through deployment and post-launch support, is governed by a certified Quality Management System. Every project has defined quality gates, documented processes, and a clear escalation path when something does not meet the standard. Quality is not checked at the end. It is managed throughout.

Illustration representing ISO 27001 information security.

ISO 27001:2022 - Information Security Management

Our information security management system covers everything from access control and encryption standards to incident response procedures and vendor risk management. Your data, your intellectual property, and your clients' information are protected by controls that have been independently verified against the latest version of the world's most rigorous information security standard.

Illustration representing ISO 20000 service management.

ISO 20000:2018 - IT Service Management

ISO 20000 governs the way we manage our service delivery: SLA design and adherence, incident and problem management, change management, and continuous service improvement. Our SLAs mean something because there is a certified system behind them.

Due Diligence

Need a procurement-ready engineering partner?

If your team needs operational maturity, security discipline, and service governance to be visible before a project starts, we can begin with a direct conversation and the right supporting context.

What procurement teams usually verify
  • Current ISO 9001, 27001, and 20000 certificates with scope details.
  • How security, quality, and service controls map to delivery work.
  • Named escalation paths, incident handling, and evidence on request.
Certifications ISO 9001, ISO 27001, and ISO 20000
Response time Supporting evidence within 1 business day